Terms of Service

(ü)ALTER is an AI Agent platform operated by Sensebeing Limited that enables independent service professionals to create AI agents trained on their own methodology and service processes. The platform allows you to deploy these agents to interact with your clients on your behalf.

You must be at least 18 years old and have the legal capacity to enter into binding agreements in your jurisdiction. By using (ü)ALTER, you represent and warrant that you meet these requirements.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at support@sensebeing.ai of any unauthorized use of your account.

You retain full ownership of all content, methodologies, frameworks, and materials you upload to (ü)ALTER ("Your Content"). By uploading Your Content, you grant Sensebeing Limited a limited, non-exclusive, worldwide license to process and use Your Content solely for the purpose of operating, maintaining, and providing the (ü)ALTER service to you.

You represent and warrant that Your Content does not infringe any third-party intellectual property rights, does not contain unlawful material, and that you have all rights necessary to grant the above license.

You agree not to use (ü)ALTER to:

• Violate any applicable laws or regulations
• Provide medical, legal, or financial advice in a regulated capacity without appropriate licensing
• Deceive or mislead your clients in a material way
• Upload content that infringes intellectual property rights or contains malware
• Attempt to reverse-engineer, bypass, or exploit the (ü)ALTER platform
• Use (ü)ALTER in any way that could harm minors

(ü)ALTER is offered on a subscription basis. Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. All fees are stated in the applicable currency at checkout and are inclusive of any applicable taxes unless otherwise stated.

(ü)ALTER IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENSEBEING LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the service will be uninterrupted, error-free, or that any particular result will be achieved through its use.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENSEBEING LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.

When you deploy an (ü)ALTER AI Agent to interact with your clients, you remain responsible for the quality and accuracy of the service delivered by that agent. You must ensure your clients understand they may be interacting with an AI system. You are solely responsible for any advice, recommendations, or services delivered to your clients through (ü)ALTER.

You may cancel your account at any time through your account settings. We may suspend or terminate your access to (ü)ALTER immediately if you breach these Terms, with or without prior notice depending on the severity of the breach. Upon termination, you may request a copy of your uploaded content within 30 days before it is deleted from our systems.

These Terms are governed by applicable law. Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to a court of competent jurisdiction.

We may update these Terms from time to time. We will notify you of material changes at least 14 days before they take effect. Continued use of (ü)ALTER after the effective date constitutes acceptance of the updated Terms.