Privacy Policy

(ü)ALTER is a product developed and operated by Sensebeing Limited. When this Privacy Policy refers to "(ü)ALTER," "we," "us," or "our," it means Sensebeing Limited acting as the data controller for the (ü)ALTER platform.

We collect information you provide directly, information generated through your use of (ü)ALTER, and limited technical data necessary to operate the service.

Information you provide:

• Account registration data (name, email address, password)
• Professional profile information (your area of expertise, service methodology)
• Content you upload to train your AI Agent (documents, frameworks, session materials)
• Communications you send to us (support requests, feedback)

Information generated automatically:

• Usage data (features accessed, session duration, interaction patterns)
• Device and browser information (IP address, browser type, operating system)
• Conversation logs between your AI Agent and end-users (your clients)

• To provide, maintain, and improve the (ü)ALTER platform
• To train and operate your personal AI Agent based on your uploaded methodology
• To process payments and manage your subscription
• To send transactional communications (receipts, service updates)
• To respond to your support requests
• To detect and prevent fraud or abuse
• To comply with applicable legal obligations

Your data is stored on secure servers using industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration. No method of transmission or storage is 100% secure; however, we are committed to maintaining reasonable safeguards.

We may share your information with:

• Service providers who assist us in operating (ü)ALTER (cloud infrastructure, payment processors, analytics) — bound by confidentiality obligations
• Legal authorities when required by applicable law, court order, or governmental regulation
• Successor entities in the event of a merger, acquisition, or sale of assets — with prior notice to you

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to certain processing activities
• Receive your data in a portable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at support@sensebeing.ai. We will respond within 30 days.

We use essential cookies required for the platform to function, and optional analytics cookies to understand usage patterns. You may disable non-essential cookies through your browser settings or our cookie preferences panel.

(ü)ALTER is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the platform at least 14 days before they take effect. Continued use of (ü)ALTER after the effective date constitutes acceptance of the updated policy.